Warranty

RAMPPRO 1 YEAR LIMITED WARRANTY

TWF-Behr Company, LLC / RampPro warrants to the original purchaser of this product that the product will be free from manufacturing defects in workmanship and materials for a period of one (1) year from the date of the original purchase. If within one (1) year from the original date of purchase this product fails due to defect in materials or workmanship, TWF-Behr Company, LLC / RampPro will replace any defective part at its option.

The original purchaser must contact the RampPro customer service team and provide a description of the defective part, including digital pictures if requested, with the original purchase documentation as validation of warranty coverage or have previously activated their warranty online.

This warranty DOES NOT cover or apply to:

  • Damage to the product due to misuse, mishandling, and abuse
  • Products not used in accordance with the manufacturer’s instructions or recommendations
  • Product not assembled or installed according to manufacturer’s instructions
  • Products that have been subjected to unauthorized repair and/or modification
  • Normal wear and tear
  • Undeclared damage to the system during shipping.
  • Consequential damage and incidental damages, such as damage to persons or property (including lost time), are not covered under this warranty.

Exclusions – This limited warranty extends only to the first consumer purchaser, and is not transferable.

Send warranty inquiries to customer service at support@ramppro.com